I want to give a particular shout out to Katherine Worline who has worked for PSP for a couple of years and has been dedicated to the "art" of mastering the layout of Registration for our clients. Ms. Worline takes her duties so seriously to the point she feels it necessary to share with me on a regular basis what I can do to help her make our client's events successful in the area of RSVP's (smile). Here are our suggestions:
- Make one person the point of contact for all incoming information to keep the records straight
- Make sure you have a firm cut-off date for all RSVP's and stick to it!
- Try to encourage your guest to submit their names at the same time they confirm their attendance for your event (this will help keep down a lot of calls, emails and faxes later). This will also assist in clearing up any overlaps or multiple name submissions. For example: John Doe's name is on "XYZ" Corporation's list, but his name also shows up on another list (John Doe is a popular guy). But if you have the names far enough in advance this issue can be solved quickly. Another example of where sometimes there's an overlap is with honorees or special guests.
- Finally, try and have your "sit down" meeting as a group at least 48 - 72 hours prior to your event to give you plenty of time to "tweak" all of the changes that will happen.
Thanks to Ms. Katherine for keeping us all on point!
Give your all in all that you do. Then the PLUS won't just be more, it will be the difference!