Cagnolatti exemplifies the company's tradition of community service and reaching out to the diverse communities served by SCE, said Frank Quevedo, SCE's vice president for equal opportunity.
"We're proud of employees like Lisa Cagnolatti, women who hold themselves to high standards and are positive influences both at work and in their communities," Quevedo said. "We're recognizing all of our female employees this month, including African Americans, for their courage, spirit, and contributions to our company's success."
Cagnolatti was recently elected vice president of SCE's business customer division, part of its customer service business unit. Though representing only 300,000 of SCE's 4.8 million customers, that segment can represent as much as two-thirds of the electricity being supplied at a given time by the company.
Cagnolatti joined SCE in 1996 and has held a variety of duties with the company in a broad range of management positions. She previously was the director of the company's call center operations, an organization of approximately 700 employees providing service 24 hours a day, seven days a week. SCE's call centers handle approximately 12 million calls per year.
Before that, she was the director of SCE's billing, payment, and credit activities; a region manager in the company's power delivery and construction organization; and the manager of SCE's rural district organization, which encompasses approximately 39,000 miles and serves 150,000 customers, some of who also get water and gas from SCE.
Before joining SCE, Cagnolatti worked 11 years with Southern California Gas Co. in a variety of positions, including sales manager and account executive. She also worked in environmental and regulatory affairs. Cagnolatti worked two years for Procter & Gamble before joining the Gas Co.
Cagnolatti, who earned a degree in chemical engineering from the University of California, Los Angeles, and an MBA in chemical engineering from Pepperdine University, lives in Diamond Bar with her husband and two sons in Diamond Bar. She is a member of the Council of African American Parents, as well as Leadership California, a network of accomplished women dedicated to advancing the leadership roles women play in business, society, and public policy.
SCE has consistently been ranked in Fortune magazine's annual survey of the top companies for ethnic minorities in America. Information on employment opportunities at Southern California Edison is at www.edisonjobs.com.
|< Prev||Next >|